SHIPPING & RETURNS
Return & Exchange Policy
(No Refund, Exchange Only) All products are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued. You may contact us within 5 days from the purchase date if you wish to exchange your purchase for a product of equal or lesser value.
*Note - we do not refund your original shipping charge nor your return shipping charge.
IMPORTANT - Mail product/s back via the Postal Service (USPS) ONLY, note that Fed -X and UPS do not deliver to P.O. Boxes and will be returned back to you. It is your responsibility to pay shipping cost to return it to us. USPS Flat Rate Priority Mail shipping for returns is your best and least expensive option, they will provide you a tracking number so you too will know when we have received it.
Customer pays for return shipping as well as the new item to be shipped back. All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order. You are 100% responsible for product/s, once product is shipped and you have received your tracking numer.